Privacy

Last updated November 2026

The short version

This site asks before it measures anything. Google Analytics and a Google Ads tag load only if you say yes, and set cookies only then; the Google Ads tag can also recognise you on other websites. Bookings run through Oracle Hospitality, which sets its own cookies when you open the booking window. There is no embedded video player and no social widget, and our fonts are served from our own domain rather than a font network.

Online reservations run on Oracle Hospitality’s booking system, which opens in a window over this page. So that the booking button can open it, every page loads a small piece of booking software from Oracle. When you open the booking window, Oracle sets cookies to keep your booking session working, and what you enter there goes to Oracle and to us so that we can make your reservation.

The previous version of this site carried a reCAPTCHA widget. That is gone.

Measurement

Nothing that measures you loads until you choose. On your first visit this site asks. If you choose No thanks, or your browser sends a Global Privacy Control signal, nothing is loaded and no cookies are set — not the tag, not the request that fetches it.

If you choose Yes, the site loads Google Tag Manager (GTM-NKWWGKFV). What the container runs is decided inside it, and at present that is:

• Google Analytics 4 (G-JZENDZFZJC), a service of Google LLC. It sets the cookies _ga and _ga_JZENDZFZJC in your browser, and Google receives your IP address, your device and browser, the pages you view and how you arrived here. Google handles that under its own privacy policy.
• Google Ads (AW-17449023435), also a service of Google LLC. It records which bookings follow an advertisement, and can recognise you on other websites in order to show you ours again.

We use the first to understand which pages are read and how people find the inn.

The second is sharing for advertising, and you can refuse it. Letting Google Ads recognise you on other websites is what California law calls sharing personal information for cross-context behavioural advertising. We do not sell your personal information for money, and refusing is one press.

A Global Privacy Control signal is treated as a refusal and is never overridden by an earlier yes. You can change your mind at any time with Cookie settings at the foot of every page; your answer is kept in your browser’s local storage rather than in a cookie, so recording a refusal does not set the thing you refused.

What we collect

What you type into a form. If you send an enquiry we receive the name, email address, telephone number, dates and message you provide, so that we can reply to you.

We do not build a profile from it, we do not sell it, and we do not add you to a mailing list because you asked a question.

What we do not collect

We do not record your IP address for analytics, we do not fingerprint your browser, and we do not track you across other websites.

The booking window

Online reservations on this site are provided by Oracle Hospitality’s OPERA Cloud Booking Engine.

• On every page, your browser downloads Oracle’s booking software so that the booking button can open the window. As with any request to a website, that tells Oracle your IP address and that you are visiting this site.
• When you open the booking window, Oracle sets cookies that keep your booking session working. If your browser blocks them, the window may not load, and you can book with us by telephone on (805) 735-7731 instead.
• What you enter in the booking window — your name, email address, phone number, home address, stay dates, any special requests, and card details to guarantee the reservation — goes to Oracle and to us in order to make and hold your reservation, and to send you a confirmation.
• Oracle monitors how the booking window performs, using a performance measurement service from Akamai, the network Oracle uses to deliver it.
• Oracle’s own privacy terms apply to what happens inside the booking window.

Bookings made through a travel agent or a booking site reach us through those companies, and their own privacy terms apply to what happens on their side.

Where enquiries go

Form submissions are delivered by email to the hotel, and to Oceanic Enterprises’ sales team when the enquiry is about a group. They are kept in those mailboxes and nowhere else.

Things kept in your browser

If this site shows you an offer in a panel over the page, it notes that in your browser’s local storage so the same offer does not reappear on every page you read. That note is a counter and the offer’s name — nothing about you. It is not a cookie, nothing is sent to us or to anyone else, and clearing your browsing data removes it.

Newsletter

If you subscribe, your email address is sent to Sojern, which runs our guest marketing emails, so that we can send you offers and news from the hotel. Every email includes a link to unsubscribe.

Your rights

Under California law you may ask what personal information we hold about you, ask for it to be deleted, and not be treated differently for asking. You may also opt out of the sharing of your personal information for cross-context behavioural advertising: refuse with No thanks, change your answer with Cookie settings at the foot of every page, or send a Global Privacy Control signal, which we honour and never override. Write to reservations@ocairnsinnandsuites.com and we will answer.

Contact

O’Cairns Inn & Suites, 940 E. Ocean Avenue, Lompoc, CA 93436. (805) 735-7731.